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How ek75 Handles Your Personal Data

This Privacy Policy covers what data ek75 collects from your account, how we use it, and who can see it — including details tied to your bKash, Nagad or Rocket transactions.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access your dataCookie and device tracking clarity
ek75 How ek75 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures at the account level — encrypted connections, session tokens that expire after inactivity, and two-step verification for sensitive changes like withdrawal method updates. Cookies on ek75 are used to keep your session active, remember your preferred language, and help us understand which parts of the lobby you visit most. You can manage cookie preferences through your browser settings at any time. We retain your account data for as long as your account is active and for the period required by applicable law after closure.

Encrypted Connections

All data sent between your device and our servers travels over an encrypted connection, including payment details entered for bKash, Nagad or Rocket withdrawals.

Session Security

Account sessions expire after a period of inactivity. Re-authentication is required before any withdrawal or wallet-change request can go through.

Cookie Controls

We use functional and analytics cookies only. You can adjust or block non-essential cookies in your browser without losing access to your account.

Data Retention Period

We keep your account records for the duration your account is open and for the statutory period after closure, as required under applicable Bangladesh regulations.

REACH US DIRECTLY

How to Contact Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of your account information, or need to correct something we hold on file, our support team is the right first stop. You can reach us through live chat inside your account, by email, or via our social channels. We aim to respond to data-related requests within a reasonable period, and we will confirm receipt of your request when it arrives.

Live Chat Open the chat widget inside your account dashboard to speak with our support team about any data or privacy concern directly.
Email Support Send your data request or privacy question to our support email address. Include your registered account name so we can locate your records quickly.
Account Help Centre The Help Centre inside your account lists common privacy questions and the steps to submit a formal data access or deletion request.

Common Questions About Your Privacy on ek75

Below are the questions we hear most often about how your data is handled. If something is not covered here, reach out through live chat or email and we will give you a direct answer.

We collect your name, contact details, and the payment method you register — bKash, Nagad or Rocket. We also log your login history, device type and session data to keep your account secure.

Payment references are stored only as needed to verify and reconcile transactions. Raw wallet credentials are never stored in plain text; we follow the security standards required by bKash and Nagad respectively.

Yes. Send a data access request through our support email or live chat, including your registered account name. We will confirm receipt and respond within a reasonable timeframe as required.

We share data only with payment processors and fraud-prevention partners, and only to the extent needed to complete your transaction or investigate a dispute. We do not sell personal data.

Submit a deletion request via email or live chat. We will process it in line with our retention obligations under applicable law, and confirm when the removal is complete.

Cookies keep your session active and help us see which lobby areas you visit most. Non-essential cookies can be blocked through your browser settings without affecting your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.